Privacy Policy

At National Point Mobile Phones Trading L.L.C. (“we,” “our,” “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.nationalpoint.ae or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address, and payment details.

  • Account Information: Username, password, and order history (if you create an account).

  • Device & Usage Information: IP address, browser type, operating system, and browsing behavior on our website.

  • Payment Information: Processed securely through third-party payment gateways. We do not store credit/debit card details.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates, promotions, and service notifications.

  • Improve website functionality, user experience, and customer support.

  • Prevent fraud, enhance security, and comply with UAE laws.

3. Sharing of Information

We respect your privacy and do not sell or rent your information to third parties.
Your data may be shared with:

  • Courier partners for delivery purposes.

  • Payment service providers for secure transactions.

  • IT and support teams for website operations and troubleshooting.

  • Regulatory authorities if required under UAE law.

4. Cookies & Tracking Technologies

  • We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and offer personalized recommendations.

  • You can manage or disable cookies through your browser settings.

5. Data Security

  • We implement strict technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.

  • Payments are processed through secure, PCI-compliant gateways.

6. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your account or data, subject to legal and regulatory obligations.

  • Opt out of marketing communications by unsubscribing through emails or contacting us directly.

7. Data Retention

  • We retain your personal information only for as long as necessary to fulfill legal, accounting, or business obligations.

  • Once retention is no longer required, your data will be securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

  • 📞 +971 555702102 | +971 561560692 | ☎️ 046657860

  • 📧 nationalpoint7@gmail.com

  • 📍 Saeedi Abdul Gafour Building, Shop No. 14, Freej Al Murar, Deira, Dubai, UAE