Terms & Conditions

Last Updated: 01/10/2025

Welcome to National Point Mobile Phones Trading L.L.C. (“we,” “our,” “us”). By accessing or using our website www.nationalpoint.ae, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

What Personal Data We Collect and Why We Collect It

1. Business Information

  • Legal Name of Company: National Point Mobile Phones Trading L.L.C.

  • Trade License Number: 927831

  • Registered Address: Saeedi Abdul Gafour Building, Shop No. 14, Freej Al Murar, Deira, Dubai, UAE

  • Contact Details:

2. Website Usage

  • Eligibility: Our website is open to individuals seeking to purchase mobile phones and related products.

  • Residency: Services are primarily available within the UAE. International access is subject to shipping availability and restrictions.

  • Account Registration: Certain features may require account creation. You must provide accurate information and maintain the confidentiality of your login credentials.

  • User Responsibilities: You are responsible for ensuring that your personal details are correct, safeguarding your password, and reporting any unauthorized account activity.

3. Product Information

  • We strive to present product descriptions, specifications, and images accurately. However, colors, dimensions, or details may differ slightly due to screen variations or supplier changes.
  • Pricing:

      • All prices are listed in AED (UAE Dirhams).

      • Prices include 5% VAT unless otherwise specified.

      • We reserve the right to correct errors, inaccuracies, or omissions and to update prices without prior notice.

4. Orders & Payments

  • Accepted Payment Methods:

    • Credit/Debit Cards

    • Digital Wallets (Apple Pay, Google Pay, Samsung Pay, etc.)

    • Installment services (e.g., Tabby, Tamara – if enabled)

    • Cash on Delivery (COD) is currently not available.

  • Payment Confirmation: Once your payment is processed, you will receive an order confirmation by SMS or Email.

  • Fraud Disclaimer: We are not liable for any fraudulent or unauthorized use of your payment method. Please notify your bank or payment provider immediately in such cases.

5. Intellectual Property

  • All trademarks, logos, product images, website designs, and content are the property of National Point Mobile Phones Trading L.L.C.

  • You may not copy, reproduce, distribute, or use any content from our website without prior written permission.

6. Limitation of Liability

We will not be held responsible for:

  • Delivery delays caused by courier services, customs clearance, or unforeseen circumstances.

  • Damage to products after successful delivery.

  • Losses or issues resulting from third-party websites, apps, or services linked to our platform.

7. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

  • In the event of a dispute, the matter shall be referred to the courts of Dubai, UAE, unless arbitration is mutually agreed upon by both parties.

8. Amendments

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date.